Repair & Upgrades



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An important part of our commitment to customer satisfaction is providing the responsive after-sale service and support needed to get and keep your equipment on-line.

In addition to 24 hour a day telephone support and headquarters-based service specialists, Hyundai Ideal Electric Co. also offers local support through authorized service centers in various locations around the U.S.

Factory Repairs

  • Our current technology provides latest design features
  • Failure analysis and cause determination
  • Full range testing capability
  • Specialized transportation and handling

Technical Support

  • Telephone problem solving and maintenance recommendations
  • Repair alternatives and upgrade considerations
  • Product troubleshooting
  • Field service scheduling

Preferred Service

  • Stock parts shipped same day
  • 24-hour emergency response via cell phone (800.937.5901)
  • Electrical/Insulation/Mechanical/Control Engineering Support


Need a part for an HIEC product?

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No problem. We are available after business hours via our emergency cell phone. Contact us for any emergency service or parts needed.